Shipping & Returns
Shipping Policy
We want to make your shopping experience as smooth as possible, which is why we offer fast and reliable shipping.
Shipping Rates
- Standard Shipping: [7] days – Free on orders
- Expedited Shipping: [12] days –
- International Shipping: Available to select countries. Please check our shipping options during checkout.
Processing Time
Orders are typically processed within 1-2 business days. You will receive an email with tracking information once your order has shipped.
Shipping Delays
While we strive to meet delivery deadlines, please note that shipping times may be delayed during peak seasons, holidays, or due to unforeseen circumstances.
Return & Exchange Policy
We want you to love your Mixx Magic purchases! If you’re not completely satisfied with your order, we’re happy to offer easy returns or exchanges.
Returns
- You can return most items within 30 days of receipt for a full refund or store credit.
- Items must be unused, unworn, and in the original condition with all tags attached.
- Please retain your proof of purchase (receipt or order confirmation) when returning items.
Exchanges
Exchanges are free for the same item in a different size or color, depending on availability. If you prefer a different item altogether, please follow our return process and place a new order.
How to Return an Item
- Contact our customer service team at [email address] to initiate your return.
- Pack the items securely in the original packaging.
- Send the item back to our returns address: [Returns Address].
- Once we receive the returned item, we’ll process your refund or exchange.
Non-Returnable Items
Unfortunately, we cannot accept returns or exchanges on sale items, gift cards, or worn or damaged items.
Refunds
Refunds will be processed to the original payment method within 7-10 business days after we receive the returned item.